It can be very difficult and costly to find American and native English-speaking customer service representatives who can be the face of your company on the phone. The cost of training and salaries often cause companies to turn to other countries to find cheap customer support, ultimately affecting the quality of work they receive.
Why hire remote American customer service representatives with Outsourcing to Israel?
At OTI, we offer highly-skilled American and native English-speaking customer service specialists with experience working in many types of companies. These support specialists are eager to work for American companies and will stay with you for the long run. You can spend up to 30% less on overhead costs and channel your in-house resources effectively so your staff can focus on their own critical jobs.